Teleflora brings together the time-honored tradition of sending flowers with the modern benefits of an advanced florist network. With 11,000 member florists in North America alone, Teleflora is the largest online florist network. Providing innovative marketing, education and technology to make sure our member florists get the resources they need to thrive.
We are seeking an enthusiastic, bilingual (English/Spanish) Customer Service Representative who will act as the frontline contact by answering all Florists calls. Customer Service is the one stop shop for our florists. Our Customer Service Representatives work Monday-Wednesday in the office and may work from home on Thursday/Friday.
The Bilingual Customer Service Representative will take customer service-related calls from our member florists including billing calls and confirming floral orders for their shop from both our Spanish speaking and English-speaking florists. Each interaction with our florists should be used to reinforce Teleflora's commitment to superior Customer Service.
You'll assist our member florists with their questions, requests, product purchases, and problems.
Incoming calls may include, but are not limited to the following:
Working Conditions:
All your information will be kept confidential according to EEO guidelines.
EEO is the law - click here for more information
SALUDOS HISPANOS
(800) 748-6426
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